**Refund Policy**
*Last updated: January 2026*
Thank you for shopping with Out Of This World Stuff. Please review our refund policy carefully before making a purchase.
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### Order Fulfillment
Our products are fulfilled and shipped through third-party suppliers, including CJ Dropshipping. As a result, shipping times and return handling may vary by product and destination.
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### Returns
We accept returns only under the following conditions:
* The item arrives **damaged**
* The item is **defective**
* The wrong item was received
To be eligible for a return:
* You must contact us within **14 days of delivery**
* The item must be unused and in its original condition
* Proof of issue (photos or video) may be required
Returns requested for reasons such as buyer’s remorse, incorrect sizing, or personal preference may not be accepted.
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### Refunds
Once your return request is approved:
* We will issue a refund to your original payment method
* Refunds are processed within **5–10 business days**
* Original shipping fees are non-refundable
If a replacement is preferred, we may offer a replacement item instead of a refund when appropriate.
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### Damaged or Incorrect Items
If your item arrives damaged or incorrect:
* Contact us within **7 days of delivery**
* Include clear photos of the item and packaging
We will work with our supplier to resolve the issue as quickly as possible.
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### Non-Returnable Items
The following items are non-returnable:
* Custom or made-to-order products
* Digital products (if applicable)
* Items marked as final sale
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### Order Cancellations
Orders can only be canceled within **12 hours of purchase**.
Once processing has begun, cancellations may not be possible.
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### Shipping Delays
We are not responsible for delays caused by customs, carriers, or external factors outside of our control. Estimated delivery times are not guaranteed.
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### Contact Information
Out Of This World Stuff
923 Elm St, Unit 477
Manchester, NH 03101
United States
Email: [support@outofthisworldstuff.com](mailto:support@outofthisworldstuff.com)
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### Policy Updates
We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.