**Refund Policy**

*Last updated: January 2026*

Thank you for shopping with Out Of This World Stuff. Please review our refund policy carefully before making a purchase.

### Order Fulfillment

Our products are fulfilled and shipped through third-party suppliers, including CJ Dropshipping. As a result, shipping times and return handling may vary by product and destination.

### Returns

We accept returns only under the following conditions:

* The item arrives **damaged**
* The item is **defective**
* The wrong item was received

To be eligible for a return:

* You must contact us within **14 days of delivery**
* The item must be unused and in its original condition
* Proof of issue (photos or video) may be required

Returns requested for reasons such as buyer’s remorse, incorrect sizing, or personal preference may not be accepted.

### Refunds

Once your return request is approved:

* We will issue a refund to your original payment method
* Refunds are processed within **5–10 business days**
* Original shipping fees are non-refundable

If a replacement is preferred, we may offer a replacement item instead of a refund when appropriate.

### Damaged or Incorrect Items

If your item arrives damaged or incorrect:

* Contact us within **7 days of delivery**
* Include clear photos of the item and packaging

We will work with our supplier to resolve the issue as quickly as possible.

### Non-Returnable Items

The following items are non-returnable:

* Custom or made-to-order products
* Digital products (if applicable)
* Items marked as final sale

### Order Cancellations

Orders can only be canceled within **12 hours of purchase**.
Once processing has begun, cancellations may not be possible.

### Shipping Delays

We are not responsible for delays caused by customs, carriers, or external factors outside of our control. Estimated delivery times are not guaranteed.

### Contact Information

Out Of This World Stuff
923 Elm St, Unit 477
Manchester, NH 03101
United States

Email: [support@outofthisworldstuff.com](mailto:support@outofthisworldstuff.com)

### Policy Updates

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated revision date.